Refund Policy

Last updated: [October 19th 2023]

No Refund Policy

Sutesphere is committed to providing high-quality products/services and ensuring customer satisfaction. As part of our commitment to transparency and fairness, we want to make it clear that we do not offer refunds for any products or services purchased through our website.

Why No Refunds?

Our decision to have a "No Refund" policy is based on several factors:
1. Prevention of Abuse

Offering refunds for our products/services could lead to potential abuse, where users may take advantage of our services and request refunds repeatedly.

2. Resource Allocation

We dedicate significant resources to develop, maintain, and deliver our products/services. Allowing refunds without limitations could affect our ability to provide these services effectively.

3. Digital Nature

Many of our products/services are of a digital nature, making it challenging to retrieve or verify returns once delivered or accessed.

Exceptional Cases

While our general policy is no refunds, we may consider providing refunds or alternatives in exceptional cases.

Please note that refunds are not available for technical issues or difficulties you may encounter while using our products/services. Please make sure your equipment (computer or laptop, web camera, computer/laptop microphone, and stable WiFi) is working prior to using our service.

If you believe you qualify for an exception based on the above criteria, please contact our customer support team as soon as possible. We will assess your case and work towards a fair resolution.

For all other inquiries or concerns, please contact us at:
contact@sutesphere.com

Changes to this Policy

We may update this refund policy from time to time to reflect changes in our business practices or for legal and regulatory reasons. Any updates to this policy will be posted on our website.